This Refund Policy outlines the terms under which students may request a refund for the online course “Economic Impact Analysis: Evaluating Policy & Market Changes.” By enrolling in the course, you acknowledge and agree to the following conditions.
1. General Conditions
Because students receive immediate access to digital learning materials, downloadable resources, and course content upon enrollment, all sales are considered final unless the conditions below are met.
2. Eligibility for a Refund
You may request a refund within 7 days of the original purchase date if and only if the following conditions are met:
- You have completed less than 20% of the course content.
- You have not downloaded the majority of templates, case studies, or supplementary files.
- You have not accessed the final project or advanced modules.
If these conditions are satisfied, you may submit a refund request to:
[email protected]
Your request must include your name, email used during registration, payment receipt, and a short explanation.
3. Non-Refundable Situations
Refunds will not be issued if:
- More than 20% of the course has been completed.
- You accessed key downloadable materials or assessments.
- You purchased the course at a discounted price, during a promotion, or with a coupon code.
- You did not complete or start the course due to personal schedule constraints.
- Access was revoked due to a violation of the platform’s rules (e.g., sharing materials, unauthorized distribution, abusive behavior).
- The refund request was submitted after the 7-day window.
4. Technical Issues
If you are unable to access the course due to a technical problem:
- We will work with you to resolve the issue as quickly as possible.
- If the issue cannot be resolved within 72 hours, you may qualify for a full or partial refund, depending on the circumstances.
5. Duplicate or Unauthorized Payments
You will receive a full refund for any:
- duplicate payments
- accidental overcharges
- verified unauthorized transactions
6. Processing Time
If your refund is approved:
- Refunds will be issued to the original payment method
- Processing typically takes 5–10 business days, depending on your bank or payment provider
7. Policy Updates
We reserve the right to modify or update this Refund Policy at any time. Any changes will take effect immediately upon being posted on this page. Continued use of the course after changes indicates acceptance of the updated policy.
